24-7 Customer support
US (Toll-free):
1-866-7452415
International Numbers
Home  |  Getting Started  |  Promotions  |  Customer Support  |  Banking  |  About Us  |  Claim Your Bonus
  Free download of over 150
games for the ultimate
online casino experience.
 

  A smaller game selection with no download allows you to start playing immediately.
 
 
 
You are here: Home  > Customer Support  > Subscribe/Unsubscribe  > Receive Your Mail
  CUSTOMER SUPPORT

Are you receiving news about Capital Online Casino’s exclusive offers and promotions?

The Internet is a network of convenience: instant communication, accessible information and endless entertainment. Unfortunately, the main disadvantage with working online is Spam. The solution to this annoyance is the installation of powerful anti-Spam filters by Service Providers. Regrettably, during this process legitimate mails like your Capital Online Casino mails and newsletters sometimes get blocked.
To ensure that you receive all your Capital Online Casino mails informing you of current events and special offers, please follow the easy instructions below:
Add Capital Online Casino sending address (From:) to your "safe" sender list.
Select the filter solution you are currently using and follow the necessary instructions:

Click on anchor tags below to see relevant content for each section:

AOL
Cloudmark SpamNet
Hotmail
Mailblocks
MailShield
Mail Washer
McAfee Spamkiller
MSN
Oddpost
SBCGlobal
SpamButcher
Spam Inspector
Spam Interceptor
SpamPal
Spam Sleuth
Spameater Pro
Yahoo Mail
Other providers

AOL:

  • Open your AOL mailbox.
  • Go to keyword: Spam Controls.

    Version 9.0:
  • Open the latest Capital Online Casino email.
  • Click the Add Address button (on the right) to add to your "People I Know" list.
  • Alternatively, you can just send an email to: This is where the email address would be, and that will add us to your "People I Know" list automatically.

    Simply:
  • Open the latest Capital Online Casino email.
  • Click the Reply button (in the top right corner).
  • A new email window opens with the incorrect address in the "Send To" box.
  • Replace this address in the Send To box with: info@casinodesk.com/strong>
  • Click Send Now (in the top right corner).
  • Even if the email doesn't get delivered to us, the act of sending it will automatically add us into your "People I Know" list.

Back to top

Cloudmark SpamNet:

  • Select Cloudmark/Options from the toolbar in Outlook.
  • Click Advanced.
  • Go to the Whitelist tab.
  • Click the Add button.
  • Type: info@casinodesk.com/strong>
  • Click OK.
  • Click OK.
  • Click Yes.
  • Click OK.

Back to top

Hotmail or MSN:

Back to top

Mailblocks:

  • Click the Addresses tab.
  • Click New.
  • Type: info@casinodesk.com/strong>
  • Make sure 'Accept Mail From This Address' is selected under Receiving Options.
  • Uncheck 'Display in People Picker' under other options.
  • Click Submit.
  • Click OK.
Back to top

MailShield:

  • Click Friends from the toolbar.
  • Click Add.
  • Type: info@casinodesk.com/strong>
  • Click OK.
Back to top

MailWasher:

Back to top

McAfee Spamkiller:

Back to top

Oddpost:

Back to top

SBCGlobal:

  • Open your SBCGlobal mailbox.
  • Click Mail Options.
  • Click Filters.
  • Click Add Filter.
  • In the top row, labeled 'From header:' make sure 'Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: info@casinodesk.com/strong> . At the bottom, where it states "Move the Message To:" select Inbox from the pull-down menu.
  • Click the Add Filter button again.
  • If the Capital Online Casino email has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field.

Back to top

SpamButcher:

  • Click the Configure button.
  • Go to the Known Senders tab.
  • Click Add under 'Known Good Senders and Recipients'.
  • Type: info@casinodesk.com/strong>
  • Click OK.
  • Click OK.

Back to top


Spam Inspector:

  • Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
  • Make certain email is selected under 'Add a New Friend'.
  • Type: info@casinodesk.com/strong>
  • Click the >> button.
  • Click Close.
Back to top


Spam Interceptor:



SpamPal:

  • Click on the SpamPal system tray icon with the right mouse button.
  • Click 'Add to Whitelist' from the menu.
  • Type: info@casinodesk.com/strong>
  • Click Add.
Back to top


Spam Sleuth:

Back to top

Spameater Pro:

Back to top

Yahoo! Mail:

Back to top

Other Providers:

  • If the Capital Online Casino email has been filtered to your "Bulk" or "Junk" folder, try adding info@casinodesk.com/strong> to your Contact List or Address Book.
  • If this option is unavailable, move the message to your 'Inbox' or forward the message to yourself.

If certain mails continue to be filtered, call or email your ISP's technical support and ask how you can prevent all Capital Online Casino emails from being blocked. After all, you wouldn’t want to miss out on our exciting promotions and exclusive offers.

Back to top

   More Payment Methods
     

Copyright 2012 Capital Casino