How to Withdraw Your Winnings

Withdrawal Payment Options
How to Select Your Preferred Payment Method
How to Withdraw
How to Reverse a Withdrawal

When you're ready to withdraw your winnings you'll find we have made the process as simple and user-friendly as possible.

Please remember that you don't have to cash in your winnings at the end of each session. You can leave your casino account with a positive balance, which will automatically be saved in the system and made available to you the next time you log in and play.

Withdrawal Payment Options

You are able to cash in a positive balance in your Casino account and receive your money via one of the following payment options:

How to Select Your Preferred Payment Method
To ensure that your withdrawal is paid out to you using your choice of payment option, you need to set up your preferred payment option online.

While we will do our utmost to pay your withdrawal using your preferred payment option, we reserve the right to pay out your winnings using the most viable option (in many cases this is a Cheque).

Please Note:
Withdrawals are usually paid out in the following manner:

1. The portion of the withdrawal less than or equal to the original purchase amount will always be refunded to the original purchase mechanism e.g. NETELLER etc.
2. Thereafter, any additional balance owing to you will be paid out to the payment option you have selected.
3. Please note that if you use any (future) deposit option/-s that grants instant gratification for your deposits, such as InstaDebit as a deposit option, your withdrawals will be subject to an eight (8) day pending period. Therefore we are only able to process your withdrawals eight (8) days after your deposit through this/these method/s.

Please note that any future new deposit options that grant instant gratification for your deposits through these new deposit options might be subjected to the eight (8) day pending period.

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How to Withdraw
Please ensure that you have selected your preferred payment option as per the instructions above.

To request a withdrawal:

1. Open the casino
2. Click the 'Connect' button
3. Click the 'Bank' button
4. Click the 'Withdrawal' tab
5. Enter the amount you want to withdraw to complete the withdrawal process.

How to Reverse a Withdrawal
If you request a withdrawal, but change your mind within the 24-hour pending period, you can reverse the cash-in and continue playing with your credits.

To reverse a withdrawal: